Property Management
In-House Maintenance & 3rd Party Vendors
The owner of Solid Rock Realty is a licensed Professional Engineer and General Contractor. With our own in-house maintenance team to respond to resident needs quickly, act on emergency situations fast, and ensure timely unit turnovers, we provide the ultimate maintenance service to landlords and residents.
For Our PM Clients
- $125 / Hour During Normal Business Hours (1 Hr Min) - TRIP FEE WAIVED!
- $160 / Hour for After Hours (1 Hr Min)
- $79 / Hour Field Operations Trip Fee for opening doors for outside contractors (1 Hr Min)
- In-Store Purchases: 20% markup
- Online Purchases: 10% markup
- 3rd Party Vendor Invoices: 10% markup
For Non-PM Clients
- $125 / Hour + $75 / Day Trip Fee During Normal Business Hours (1 Hr Min)
- Trip fees may be waived for multi-day jobs due to scheduling constraints.
- At this time, we do not perform after-hour maintenance for clients outside of our Property Management Portfolio.
Common Landlord Questions
What if I have a preferred vendor not on your list?
No problem! We are happy to work with your preferred vendors. Note that if we must meet them onsite, a Trip Fee will be incurred. We require all vendors to provide a 1099 and proof of insurance.
What if I manage my preferred vendor?
You are welcome to manage your preferred vendor directly. Please be aware that you are completely responsible for coordination with tenants, onsite meetings, payments, etc.
Can I do my own Maintenance?
Yes! We realize some Landlords are local and capable of handling their own maintenance. Our team is here to assist when you are unavailable or out of town.
Will you work with my Home Warranty Company?
Yes! While it's rare that Home Warranty companies cover repair costs effectively, if it is an option, we will always take that approach to ensure your money isn't wasted.